You can cancel your booking by calling our Customer Support helpline on +91 374 200 1000
If a booking having less than 10 room nights is cancelled:
- Amendments / Cancellations must be made 48 hours before the date of arrival to avoid a one-night retention charge and must be amended/cancelled via the source of booking. In case of No-show, one night retention charge is applicable.
If a booking having at least 10 room-nights is cancelled:
- More than 7 days before check-in date: FREE CANCELLATION
- 0-7 days before check-in date: 1-night cost will be charged as a cancellation fee.
- In case of no show: Entire booking cost will be charged as a cancellation fee.
Refund shall be initiated within 48-72 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the booking.